FAQ

Frequently Asked Questions 

  • Do I have to sign anything?

    Yes! But it's super easy. Follow the link to our waivers and fill it out before you get here! You can sign one for your minor, too, if you aren't traveling with them

  • Do you have group discounts?

    Yes, we offer both Military and Group discounts! Military  15% and Groups of 10 or more receive an additional 5% off our Special Rates when you reserve 24 hours in advance by calling us direct 303-567-2044.

  • Cancellation Policy

    48 hours before rental full refund is provided, anytime less there is a $10 fee per person on reservation.

  • Can I reserve a certain High Performance Ski?

    If you call and reserve a specific ski, we will make every effort to try and arrange for that ski to be saved for you. Unfortunately, we cannot guarantee that every ski will be available as sometimes a ski is damaged/broken or the previous renter has not returned it yet.

  • Can we pick up our equipment the afternoon before we ski?

    Sure. After 2 PM there is no charge for picking up your equipment the afternoon before you will be skiing. (This does not apply if you are skiing that evening.)

  • When can I make a reservation?

    You can call us anytime during our business hours to make a reservation, but we prefer at least 24 hours to set up your equipment before you get here. Online reservations must be made at least 24 hours in advance to receive a 20% discount.

  • What information do I need to reserve equipment?

    We will need your Name, Address, Telephone Number, and Email Address as well as the Dates that you will pick up and return the equipment. Then, for each skier, we need their Name, Gender, Age, Weight, Height, Skier Type, Ski Package, and shoe size. For each snowboarder, we need their Name, Gender, Weight, Height, Age, and shoe size. It is very important that all this information is accurate!

  • How do I make a reservation?

    You can make your reservations right here by clicking on the Reserve Skis Online button or you can just call us. But first…please make sure that you have gathered all the required information.

  • What are those really short skis for?

    Snowblades (sometimes called ski boards) are a good alternative for someone who just wants to have fun and get around easily. These are not as versatile as skis though. Because they are so short and have less surface area, they are not very stable at moderate to higher speeds and do not work well in powder conditions.

  • Whats the big deal about Shaped Skis?

    Shaped skis (sometimes called hourglass or parabolic skis) are for everyone regardless of ability. Because these skis have wider tips and tails and deeper side-cuts than the old skis, they turn with less effort. This means less fatigue and more fun! Since these skis work much better than the old straight skis, most ski manufacturers only make shaped skis now.

  • Do snowboard bindings release?

    No, snowboard bindings are not designed nor intended to release.

  • What length snowboard should I get?

    Generally, the board should be somewhere between your shoulder and your nose. Longer boards are more stable and shorter boards are more maneuverable.

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